Moonwin Cookie Policy

Cookies are small text files placed on your device, such as a computer, tablet, or mobile phone, when you visit a website. They are stored in your browser and sent back to the originating website on each subsequent visit.

These files do not contain personal information by default. Instead, they store identifiers and settings that allow a website to recognise your device and recall certain preferences or session details.

Cookies serve a number of functions:

• Keeping you signed into your account during a session;
• Storing preferences such as language or display settings;
• Tracking pages visited to help improve site performance;
• Supporting security checks to protect your account;
• Enabling third-party services integrated into the platform.

Similar technologies, such as web beacons and local storage, may be used alongside cookies to achieve comparable results. These technologies work in a similar way and are covered by the same principles described in this policy.

Moonwin uses cookies to keep the platform operating reliably and to deliver a consistent experience across all pages and features. Each category of cookie serves a specific and practical purpose.

The main reasons cookies are used on Moonwin include:

• Account access: Cookies help maintain your login session so you do not need to sign in repeatedly during a visit;
• Security: Certain cookies support fraud detection and help verify that account activity is legitimate;
• Performance: Cookies collect data on how the website is used, which supports ongoing improvements to speed and reliability;
• Personalisation: Your preferences, such as language or interface settings, can be stored and applied automatically on return visits;
• Analytics: Aggregate data about user behaviour helps identify areas of the platform that may benefit from refinement;
• Service integration: Cookies enable connections with third-party tools used for payments, identity verification, and other integrated services.

Cookies are not used to collect information beyond what is necessary for these functions. Data gathered through cookies is handled in accordance with the broader privacy practices described in Moonwin’s Privacy Policy.

Cookies used on the Moonwin website fall into several distinct categories. Each category has a defined role and collects a specific type of information.

Essential Cookies

These are required for the website to function. They support core features such as account login, navigation, and access to platform services.

Performance and Analytics Cookies

These cookies monitor how the website is used. They collect data on page visits, load times, and user interactions to help evaluate and improve site performance.

Functionality Cookies

Functionality cookies remember your preferences and settings. They allow the platform to deliver a more tailored experience based on choices you have previously made.

Advertising and Marketing Cookies

These technologies are used to deliver relevant content and measure the effectiveness of marketing efforts. They may track browsing activity across websites to support this function.

Third-Party Cookies

Some cookies are set by external providers whose services are integrated into the Moonwin platform. These include analytics tools, payment processors, and identity verification services.

Each of these categories is described in further detail in the sections below.

Essential cookies are the foundation of a functioning website. They are placed on your device automatically when you visit Moonwin and cannot be switched off without affecting core services.

These cookies support:

• Login and session management: Keeping your account session active so you remain signed in as you move between pages;
• Security verification: Identifying legitimate user activity and protecting against unauthorised access;
• Navigation: Enabling standard page transitions and access to account areas;
• Platform access: Allowing features such as deposits, withdrawals, and account settings to operate correctly.

Essential cookies do not collect personal information for marketing purposes. Their sole function is to ensure the website operates as intended.

If these cookies are disabled through your browser settings, certain parts of the platform may become inaccessible or fail to load correctly. For this reason, they are classified as strictly necessary and are always active when you use the website.

Performance and analytics cookies collect information about how visitors use the Moonwin website. The data gathered through these technologies is used to evaluate how well the platform is working and where improvements can be made.

These cookies typically capture:

• Which pages are visited most frequently;
• How long users spend on different sections of the site;
• Where users navigate from and to within the platform;
• Any errors encountered during a session;
• Overall site traffic patterns and load performance.

All information collected through analytics cookies is aggregated. This means it reflects patterns across many users rather than identifying any individual. No personal account details are included in this data.

Third-party analytics providers may be used to process this information on behalf of Moonwin. These providers operate under their own privacy terms and are selected based on their adherence to responsible data handling standards.

Performance and analytics cookies are not essential to the functioning of the website. You may choose to opt out of these cookies through the available preference settings.

Functionality cookies allow the Moonwin website to remember choices you have made during previous visits. These preferences are then applied automatically the next time you access the platform.

Common examples of what functionality cookies may store include:

• Your preferred display language;
• Interface layout or customisation choices;
• Device recognition to streamline the login process;
• Any accessibility settings you have previously adjusted.

These cookies improve the overall experience by reducing the need to reconfigure settings each time you return to the site. They do not track your activity for advertising purposes and do not collect sensitive personal information.

Functionality cookies are typically set to remain on your device for a defined period. Once that period expires, your stored preferences will be cleared. You can also remove these cookies manually through your browser settings at any time.

Disabling functionality cookies will not prevent you from accessing the website, but it may mean that certain preferences are not retained between sessions.

Advertising and marketing cookies are used to deliver content that is relevant to your interests and to assess the performance of promotional campaigns. These technologies may be placed directly by Moonwin or through authorised third-party advertising partners.

The information collected through these cookies may include:

• Pages and content you have viewed during your visit;
• Links or promotions you have interacted with;
• Referral sources that brought you to the website;
• Frequency of visits and general browsing patterns.

This data is used to make marketing efforts more targeted and to avoid showing content that is not relevant to your activity. It may also be shared with advertising partners for the purpose of campaign measurement.

Marketing cookies are not essential to the core functions of the platform. You have the option to decline these cookies through your preference settings or by adjusting your browser configuration. Declining marketing cookies will not affect your ability to use the Moonwin platform but may result in less relevant content being displayed in any advertising you encounter elsewhere.

All advertising practices associated with Moonwin are conducted in accordance with applicable privacy standards and relevant guidelines set by Australian regulatory bodies.

Some cookies on the Moonwin website are placed by third-party service providers whose tools are integrated into the platform. These providers operate independently and are governed by their own privacy policies.

Third-party cookies may be set by:

• Analytics providers: Services that process aggregated usage data to support performance monitoring and reporting;
• Payment processors: Tools that assist with the secure handling of financial transactions and related verification steps;
• Identity and compliance services: Providers used to support account verification, age checks, and responsible gambling requirements;
• Content delivery networks: Technologies that help load the website efficiently across different regions, including mobile devices;
• Security tools: Services that help detect suspicious activity and protect users from fraud.

Moonwin does not control the cookies set by these third parties. Their use of your data is governed by their own terms and privacy practices. It is advisable to review the privacy policies of any third-party service you interact with through the platform.

Where possible, third-party integrations are selected based on their adherence to recognised data protection standards. Moonwin limits the personal information shared with these providers to what is necessary for the service in question.

You have several options for controlling how cookies are stored and used on your device. These options are available through both the Moonwin platform and your chosen browser.

Through Your Browser

All major browsers allow you to view, manage, and delete cookies stored on your device. You can typically find these controls in your browser’s privacy or security settings. Options available through your browser include:

• Blocking all cookies from being stored;
• Blocking only third-party cookies;
• Deleting existing cookies from your device;
• Setting alerts each time a cookie is placed.

Browser settings apply across all websites you visit, so adjusting them will affect your experience on other sites as well as on Moonwin.

Through Cookie Consent Preferences

When you first visit the Moonwin website, a cookie consent notice will be displayed. This allows you to select which categories of cookies you are willing to accept. You may update these preferences at any time by accessing the cookie settings option available on the site.

Effects of Restricting Cookies

Limiting or disabling certain cookie categories may affect your experience. Specific consequences may include:

• Being required to log in again each time you visit;
• Losing saved preferences such as language or display settings;
• Reduced functionality in certain platform features;
• Analytics and marketing personalisation no longer being applied.

Essential cookies cannot be disabled without affecting core platform functions. All other categories can be managed according to your preferences.

Information collected through cookies on the Moonwin website is handled with care and in line with the privacy principles that apply across all of Moonwin’s services.

How Cookie Data Is Handled

Cookie data is collected for defined purposes and retained only for as long as is necessary to fulfil those purposes. Once a cookie expires or is deleted, the associated data is no longer accessible to the platform.

Key principles applied to cookie-related data include:

• Data is collected only to the extent required for the stated purpose;
• Aggregated analytics data does not identify individual users;
• Personal data linked to cookies is protected using appropriate technical measures;
• Access to cookie-related data is limited to authorised personnel and approved service providers.

Security Measures

Moonwin applies security controls to protect the integrity of data associated with cookies. These measures include encrypted connections, access restrictions, and regular reviews of data handling practices.

Your Privacy Considerations

Certain cookies may interact with personal information stored in your account, such as your session credentials or language preferences. This information is treated in accordance with the broader privacy practices described in the Moonwin Privacy Policy.

For a complete overview of how personal data is collected, used, and protected across the platform, please refer to the Privacy Policy available on the Moonwin website.

This Cookies Policy may be updated from time to time to reflect changes in the technologies used on the Moonwin website, updates to service providers, or revisions to applicable privacy practices.

Reasons for Updates

Common reasons this policy may be revised include:

• The introduction of new cookies or similar technologies on the platform;
• Changes to how existing cookies are used or for how long they are stored;
• Updates to third-party integrations that affect cookie placement;
• Regulatory or industry guidance that requires adjustments to cookie practices.

How You May Be Informed

When material changes are made to this policy, a notice may be displayed on the Moonwin website to alert you to the update. In some cases, you may be asked to review and reconfirm your cookie preferences.

Reviewing the Latest Version

The most current version of this policy will always be available on the Moonwin website. The date at the bottom of the page indicates when it was last revised. Reviewing this page periodically will ensure your understanding of current cookie practices remains up to date.

Continued use of the Moonwin website following any update to this policy indicates acceptance of the revised terms.